Frequently asked questions - Artsen zonder Grenzen

Working for MSF

Interested in working in the field with MSF? How can I apply?

Throughout the year we recruit candidates for different field positions according to the needs we see in the different project. You can find the different field positions here. Each position will give information about the requirements and how to apply.

Can I work for MSF for a short period?

No, in order to do our work in the most qualitative and effective way, we will need you to work for 9 to 12 months in one of our projects. As an exception in light of a specific emergency, we might apply different requirements and have separate application and training procedures to those for our regular profiles. If that is the case, you will find specific job profiles on our website.

Do I need to be a NL resident to apply to work with MSF-Netherlands?

MSF-Netherlands can accept applications for overseas project positions from people residing in The Netherlands and people with current and previous MSF-Netherlands/OCA employment (in some cases depending on your residence).

If you are not a resident of The Netherlands and you do not have working experience with MSF OCA/MSF-Netherlands, contact your nearest MSF office to apply for a position. Or consult this website to learn what will be your MSF office to apply.

Do I need to be based in The Netherlands to apply to work with MSF-Netherlands?

You do not need to be based in The Netherlands to apply. Our recruitment process, including tests and interviews, take place online.

Successful candidates must be able to attend induction/onboarding, training and briefings in person or online. You will receive more information when reaching this step.

Can I work for MSF for a short period?

No, in order to do our work in the most qualitative and effective way we will need you to work for 9 to 12 months in one of our projects. Exceptions might be made if there’s a specific emergency project, then we apply different requirements and have separate application and training procedures. If that is the case, you will find specific job profiles on our website.

What are the working hours in an MSF project?

Working hours vary considerably depending on the project with, on average, one day off per week. In an emergency context it can slightly differ. Work can be very busy, and you may be required to put in longer hours. However, time is normally set aside for rest and relaxation.

Do I need experience of working abroad?

It is essential to have some travel and/or work experience in a low-resource country or countries. Depending on the experience it can be valuable. Added value it is if you have experience in an emergency setting in an international context.

What type of positions do people fill in MSF projects?

We recruit medical and non-medical staff to work in our projects. You can think of Medical Doctors, Midwifes, Logisticians, Human Resource managers, Humanitarian Affairs Officers, Health Promoters, Finance managers, Water and Sanitation managers etc. All of these people bring professional abilities, practical experience, as well as a commitment to and concern for the people they help. People are our priority. At Médecins Sans Frontières (MSF)/ Artsen zonder Grenzen, we are committed to an inclusive culture that encourages and supports the diverse voices of our employees. We encourage diverse applicants including individuals of all gender identities, ages, sexual orientations, nationalities, races, religions, beliefs, social and marital status, people with different abilities and all other diversity characteristics and how they work together.

Can you work for MSF if you have a diplomatic status/passport?

Yes, that is possible, although it does depend on the situation. We will ask you if you have another passport that you can use. The non diplomatic passport will be preferred.

Do you provide gap year placements?

No, we do not provide gap year placements.

Can I volunteer in an overseas project or in the MSF office in the Netherlands?

There are no possibilities volunteering in an overseas project. And we do not offer internships in our projects. Because of the nature of our work, we only send out field staff who have a minimum of 2 years of work experience. Other than that, we keep our international staff teams as small as possible for security reasons and we find it important to have paid staff that stays with our organisation for multiple project assignments.

Yes, occasionally we have volunteer and intern positions in our Amsterdam office. Visit the volunteers and internships page for more details.

May I request placement in a specific country?

It is not possible to honour specific country requests. We recruit applicants into a pool before matching them to a specific position based on their skills, experience and background.

We expect candidates to be flexible about where they work so that we can meet the needs of our projects.

However, your special skills, languages and restrictions will be taken into consideration in each placement.

Can couples apply to work together on the same project?

We are usually unable to place couples together on their first assignment as individuals are matched to specific vacancies across the world, based on their skills.

It can also be difficult to place a couple in the same place at the same time even when they have experience with MSF as vacancies become available at different times.

Do I need to speak another language to work for MSF?

English is the official MSF language. However, fluency in another language will enhance your application and the possibility of placement.

At the moment the demand is high for fluent French and Arabic speakers.

Applicants who can speak Russian, Spanish will also be at an advantage.

How long are assignments?

The length of a first assignment is between nine and 12 months for all professions, except anaesthetists, genealogists and surgeons who, due to the intensity of their work, are placed in projects from six weeks to three months.

In case you are matched to an emergency assignment (experienced positions) the period can be shorter. Between a few weeks up to 3 months.

How long does the acceptance a matching process take?

The recruitment process on average takes around two to six weeks (period can differ due to time needed for reference requests and/or verification of documents).

As soon as you are officially accepted to the pool, the matching process starts. Depending on the needs in the different projects, that can take up to 6 months on average. Your availability is also considered.

Application requirements

Which role should I apply for?

You can find all the different roles and descriptions here. There are Medical, Paramedical and Non-Medical positions you can apply for.

Can I apply to multiple roles?

Yes, you can apply to multiple roles if you meet the requirements. However, you will only be recruited for one pool. We suggest that you choose the role best fitting.

If after 1 or more project assignments, your qualifications, skills etc. meet other needs you might be asked for other matching assignments. You may also inform your Career Manager about your career growth wishes. In some cases, a technical validation or assessment is necessary.

What are the criteria to work for MSF?

Detailed criteria can be found on the role description pages. We can only accept applications from people who meet the majority of the requirements and applications must be made online.

Our shortlisting is based on:

applicants that meet most of the criteria – please read the specific criteria per position
applicants with the specific skills needed in our projects at that time

The specific skills we need can change quickly depending on the projects that we are working in.

I do not meet your criteria (yet); can you recommend another organisation for me to try?

Yes, we can.

If you do not (yet) meet the requirements for working with MSF or your profession is not listed, you may wish to look at the following organisations which also operate abroad.

Are you currently working locally in one of the projects with MSF-OCA or with another OC, please contact your HRCo where to apply or contact the OC who operates the project you are working in.

What kind of background checks does MSF Netherlands conduct?

At MSF Netherlands, the safety and well-being of our patients, staff, and the broader community are of the highest priority. As part of our commitment to safeguarding and professional standards, all candidates are required to review and acknowledge our Code of Conduct during the recruitment process (see Code of Conduct here). This ensures alignment with our values, policies, and expectations.

As part of our background check procedures:

For applicants based in the Netherlands, we conduct a Certificate of Conduct (VOG - Verklaring Omtrent het Gedrag) check at the end of the recruitment process.
For applicants based outside the Netherlands, we engage a trusted third-party provider to conduct a criminal record check/diploma/license validation.

In addition, for candidates who have previously worked in one of our country programmes, we will contact the relevant Country Programme HR Coordinator to request an behavioral reference, also at the end of the recruitment process.

For applicants with a medical or paramedical background, we verify all professional licenses and diplomas to ensure their validity and compliance with applicable standards.

When is the best time to apply?

You can apply as soon as you have definite dates of availability and normally around eight months before you can go. Your availability is important to know, as that information is used to see how that matches with the needs in the different projects.

If you apply with an availability in two months, please be aware that most likely you will not receive an offer for a project assignment start date that matches your exact availability.

Compensation, pay and benefits

What will be covered when departing to a project overseas and/or working in a project?

Travel costs

We will cover all travel costs to and from the project where you will work and your domicile. This includes all flights (based on economy class fares) between the project and your domicile. Flights you would like to book for holidays are excluded.

Accommodation

Accommodation will be provided in the project, as well as during travel to and from the project where required.

Safety and security

Your safety and wellbeing are very important to us. You will be fully briefed on this prior to travelling to a project and during the preparation course.

Travel and health insurance

We provide travel and health insurance for all our international staff. Please be informed that this is on top of your own health insurance.
Additional allowances: you might be entitled to additional allowances like per diems and home and child allowance. If this is applicable you will be informed when you receive your offer.

Do your project staff get paid?

A salary grid is applicable, where salary depends on responsibility involved in the position and the amount of previous experience. All general living costs in the project are covered by MSF.

Does MSF cover expenses?

MSF covers the following expenses:

Return economy air travel for the most direct and cost-effective route between the residency and the project
Reimbursement for the cost of obtaining necessary visas
Some specific vaccinations
Accommodation and transportation during your contract (including briefings and debriefings)
Per diem based on the cost of living in your project country
Training costs if you are placed on one of our preparation courses
Health insurance, including medical evacuations and repatriation, whilst on assignment and for up to three months after return while being in your home country.

You will be required to complete a Health Declaration Form and undertake pre-departure health checks with an MSF appointed clinic, which will assess your health before you leave for your assignment.

All medical information is treated confidentially and won't be shared without your consent.

Do I get annual leave while working overseas?

You are entitled to 25 days paid holiday per year pro rata.

Am I covered by insurance while working in an MSF project?

We will arrange and cover your health insurance while working with MSF. This will continue for up to three months once you return to your domicile. In the event of medical evacuations, repatriation is also covered.

What if I am injured or become ill while you are in a project?

We arrange insurance cover which care and, if necessary, repatriation for field staff.

Are there career development opportunities?

Yes, MSF is committed to the people that make up the organisation, and we offer learning and development opportunities at different stages of your career with us.

Pre-departure preparation and induction

All new staff are offered a five-day pre-departure training that will cover some of the basic skills you will need in your first project. MSF NL also offers a two-day induction for all field staff that covers topics like humanitarian ethics and dilemmas, how to prepare for your first project and how to prepare for returning home again.

Learning on the job

In your first role, you will have many responsibilities directly related to the technical skills for which we’ve hired you. Whether these are medical or para-medical skills, or non-medical skills like human resources, finance, engineering, supply, etc. But there are often additional things expected of you; from team management to negotiation, context awareness, and the flexibility to step in to cover other roles. These opportunities will help you develop new skills by learning on the job.

MSF training

MSF offers a variety of in-house training on topics relevant for staff working in our projects, such as technical medical skills, humanitarian affairs, emergency response, water and sanitation, different levels of general management, and security management.

MSF training opportunities are normally available when you are working in an MSF project, or when you are in-between projects. Please discuss this with your line manager in the project or with your Career Manager.

Language courses

As MSF works in several French-speaking contexts in West and Central Africa, speaking French is a strong asset for us and a requirement for some roles. Where French is a pre-condition, we expect you to have a strong B1 level.

If you are planned to go to a French-speaking MSF project, we are sometimes able to offer a one- or two-week French immersion course. These offers are made to brush up your skills and boost you to the required level, but you will be required to have brought yourself to a B1 level beforehand.

What can I expect as a self-identifying women while on assignment with MSF?

MSF operates in diverse settings where the roles of women in authority may vary. As a manager or colleague, you might find it challenging to reconcile your gender norms with those of the local context. Local authorities and partners are generally accustomed to female international staff in leadership roles, though it may still be seen as novel. With diversity in thought and background, there can be room for overt/avert sexism to take place. As an organisation, MSF does not stand for discrimination of any sort. There are internal system and policies in place to ensure that this kind of behavior does not repeat.

If you assume a leadership position, you have the opportunity to empower local women, helping them develop their careers and break the glass ceiling within MSF and beyond. Your example and guidance can be instrumental in fostering growth and equality.

What are the security measures that MSF takes regarding female international mobile staff?

Teams’ safety and security is MSF’s highest priority. Before departing and upon arrival, you will receive a security and safety brief. Understanding both the rules and the reasoning on security within the MSF project is crucial, so seek clarification if needed. Be aware that security personnel may not always fully understand the specific security risks women may face. If you identify concerns, such as the need for privacy, locks, or improved lighting, bring them to attention.

If you ever feel uneasy or unsafe, it is essential to speak up and articulate your needs. Your safety is our priority, and your input is invaluable. There are multiple teams you can reach out to, such as the Responsible Behavior Unit, Staff Health Unit, HR team members in the project. MSF has dedicated teams on-site in project coordination, on the grounds, and at headquarters, continually monitoring and evaluating security measures. Your proactive engagement ensures that security protocols are adapted to address the unique safety considerations for women in the project site.

How should I handle birth control while I am on an assignment?

Ensuring reproductive health preparedness before departure is vital. We recommend consulting your doctor to discuss birth control options tailored to your health history. While MSF provides some forms of contraception, bringing your own supply of contraception is advisable. Longer-acting birth control options like implants or IUDs should be discussed with your healthcare provider well in advance. It's essential to anticipate potential challenges in accessing higher levels of care in the field, especially for adjustments or removals of IUDs, and to bring a sufficient supply of preferred birth control pills for the entire assignment.

While some resources like birth control pills, morning-after pills, and pregnancy tests may not be readily available for staff, proactive communication with relevant personnel can help address these needs.

What happens if I am pregnant or become pregnant?

Depending on the situation, there is a protocol in place. Due to the nature and contexts in which we work, and considering the safety and security of the country programme, there may not be the necessary prenatal care or healthcare access needed for pregnant individuals. Therefore, a return back to your home country is the most likely option in case of pregnancy.

How should I manage my period while on an assignment?

Accessing tampons or other sanitary products could potentially be challenging in diverse contexts, so strategic packing is essential. We recommend biodegradable tampons for environmental sustainability and compactness. Some individuals find Diva Cups to be a viable option, depending on location and facilities. Open conversations with staff beforehand can help identify feasible feminine hygiene options. Bringing personal supplies of pain relief medication is advisable for managing period cramps efficiently.

Will I be briefed on the conditions for LGBTQIA+ persons in my country of assignment?

While this information is not typically included in the standard briefing, your MSF contact points are a great source of information, like MSF's Rainbow Network. People within the network and outside, can help you navigate the resources you need. We also encourage you to conduct your own research using online resources, such as websites that identify the legal status of LGBTQIA+ persons by country and Human Rights Watch’s listings of local LGBTQIA+ rights organizations. Remember that cultural acceptance can vary, and it may sometimes be ahead of legal acceptance.

Is there support within MSF at the project and country levels for those who identify as LGBTQIA+?

At MSF, we are committed to fostering an inclusive culture that values and supports diversity, including LGBTQIA+ staff. While your experience may vary depending on the region and the specific team you work with, MSF does not discriminate based on sexual orientation or gender identity. Our diversity policy emphasizes that our inclusive culture enhances our innovation and connection to the communities we serve.

If you identify as LGBTQIAP+, you may find varying levels of acceptance depending on the cultural context of your assignment. While some regions may be more accepting, others may have different cultural norms.

You will have a range of support options, at MSF we have Staff Health Unit that offer confidential support for any issues you may face. MSF also has established Behavioral Commitments & Code of Conduct and reporting structures to address incidents of abuse and harassment, ensuring a safe and supportive work environment.

Should I be open with my team about my sexual orientation or gender identity?

Deciding to be open about your sexual orientation or gender identity in the field is a personal choice and depends on the cultural context and security concerns of your assignment location. It's advisable to gauge the attitudes of your team members and the local environment before making a decision.

Building a support network is crucial. This can include trusted colleagues, friends, and family, as well as professional support through MSF's Staff Health Unit. If you face any abuse or harassment, it is important to report it to your line manager, HR department or Responsible Behaviour Unit.

Take your time to understand the local context and seek support if needed. Be cautious about sharing personal information and ensure those you confide in understand the importance of discretion. Your safety and well-being are paramount, so make the decision that feels right for you.

Hygiene and sanitation

Is it possible to order hygiene products while working in a project?

In some projects possibilities might be limiting due to restrictions, poor infrastructure and limited resources. We recommend bringing with you what is important to you. In some projects to receive goods can be highly difficult. You can always ask your Career Manager for advice.

Responsibility of employee

MSF values their principles. Therefore, we work with a Code of Conduct that you will be asked to sign.

For all medical and paramedical positions, a valid medical license and registration is applicable. Please ensure validity.

Questions

For any questions not answered in our FAQs, please email: recruitement@amsterdam.msf.org or join us in an information session.